Kris explained everything thoroughly and was available anytime I had a question. She made sure I was informed and taken care of throughout the whole process.
Yolanda G
The process could not have been any easier. Kurt and Kaela are awesome and kept us updated throughout the entire process.
Anthony C
Everything went smoothly and most importantly Kurt and his team were very responsive to our questions.
Maria L
Very responsive to questions, helped explain the process along the way, professional yet personable
Devin K
As a seasoned citizen I’ve been through quite a few home closings, this by far was the easiest, hassle free. Never wondered where I was in the process. Would certainly recommend Mathew again.
Thomas L
Good communication throughout the entire process.
Andrea K
What can I say? Kurt is the best! He communicates on a level we can understand and is always available to us to anytime we need him.
Gary R
Everything was quick and smooth. Sent info needed and that was pretty much it.
Anthony B
Paulo was a fantastic loan officer to work with. Our purchase was a smooth ride to the finish line. Paulo was available late evening on a Saturday to get what we needed to place an offer on our house. When we asked, we received. Will 100% use Nova again. We can't thank the Nova team, and Paulo enough for making our first home purchase such a wonderful experience.
Aaron G
Raquel was so extremely kind, responsive and "On it!" with a closing that at first looked like it was going to be a couple weeks late in closing due to Title/Lien issues on the part of the seller's. With Raquel's help, we closed only a day late, and much of that was in part to the Title/Escrow officers, but Raquel really pushed to have closing numbers ready and was on top of obtaining the Appraiser appointment quickly. During the latter part of 2020 everyone was so backed up - SHE ROCKS!!!!
Carrie
In the 40 years of buying homes, often there is a glitch. What was different with Matthew is that the were no issues, he explained everything! From beginning to end! I can HONESTLY say, I have never had a loan officer that was as personally invested as Matthew was. I not only recommend him, I asked him for extra business cards so that someone else can experience his excellent service also.
Cathy L
Kurt was always available to explain technicalities to me.
Sreedharan V
You got the job done with great communication. I knew what I needed to do every step of the way. Every question I had was answered quickly and clearly.
Roger L
The communication was perfect. Matt has set the gold standard for how to handle my home loan needs.
Christopher C
The individual interest given to us by Matthew. He even went out of his to bring paper to our home for us to sign.
Charles M