I was terrified of the process before I met Jim and after our first meeting I left knowing I had someone looking out for my best interest and eased my fear instantly. Jim was extremely knowledgeable, kind, and communicated with me every step of the way. He was always happy to answer ANY questions I had along the way and made sure I was completely educated. I never felt rushed or that I was just another client. Thank you to the whole Nova Home Loan team for making my first home purchase enjoyable.
- Krystle H. - April 2018
Jim was always in communication with us on what was happening. He was on top of it! Excellent customers service!
- Michele W. - January 2018
Many thanks to Jim and his staff- Rebecca, Shannon, Erin and others I did not meet. I especially appreciated being able to buy property as a trust, saving time and money.
- Nancy L. - October 2017
Jim was very helpful prompt and always kept me up to date. All your employees should strive to assist customers with the care and efficiency Jim had with myself.
- Anthony G. - September 2017
Jim Freda communicated throughout the process and kept me up to date on the progress of the loan. Very professional and much appreciated.Jim Freda communicated throughout the process and kept me up to date on the progress of the loan. Very professional and much appreciated.
- Debra H. - July 2017
We just have to say what a painless loan process Jim and Rebecca executed for us.the overall process by Jim and other office staff members reflects a well run team. Thanks to all.Herb and Marlyn.
- Herbert V. - July 2017
Kept us informed every step of the way. Professional, Friendly and very efficient . I would highly recommend Jim Freda & his team.
- Nicholas R. - June 2017
Jim Freda did an excellent job with our loan and walked us through every step of the way. He was prompt on locking us into a great rate and then had excellent communication that allowed us to get any issues resolved quickly and promptly. I am greatly appreciative of everything that Jim and Rebecca did.
- Philip M. November 2016