Well, just a year ago my wife and I were trying to buy a home using another lender using my VA home loan benefits. It was a disaster, they insured us we were approve for a home loan. Long story short, we reached the day of signing, and they called and told me, that I was not approved for the loan and that there is nothing they can do. That was it, no explanation, no sorry. It was total embarrassment. A year later, a year smarter and with some great luck, I was introduced to Dustin Dehart. From the very first conversation, he insured me that this would not happen to me and my wife again, that every step of the way I would be informed of my status to purchase a home, and that before I would even go out and look, his team would make sure that I am qualified to do so. And unlike the other company, the process was painless, it was because of Dustin, very easy. He had a team that was knowledgeable, driven, respectful, and first rate when in comes to the process of VA loans. He told me in the beginning that I would get a home, his promise is now my reality. My very first home I can call my own. I have already spread the word at my work, if you are looking for a quality and top rate team, that Dustin Dehart is your man. Thank you again Dustin and Nova team for all your terrific service to allow my wife and I and beautiful home.
I'd like to take a moment to acknowledge and praise the efforts by Eva in your Credit Services division. To put it simply - she really helps make Nova Home Loans... SHINE!
My team and I had some curiosity about her process of working with our credit challenged applicants. I reached out to Dustin DeHart, who in turn reached out to Eva Mendoza for a response.
Eva took the time to write a very detailed, multiple paragraph, response that gave us a great insight into just how thorough and helpful the program can be. While that would have deserved this written acknowledgement - she went above and beyond by phoning me this morning and offering a phone appointment to help clarify any further details we may have had. This is just another example of the kind of WOW service that sets Nova apart from the rest of the lending world and it should be noted.
Thanks for all,
Dustin and Ben Comia did a great job!
- Rebecca Polidan
I've already referred 3 people to Dustin. The only issue I had was with the 1st notary, but Dustin & his team took care of the issue & I was able to sign the next day
- Tiffany Skaggs
Outstanding from start to finish. Especial thanks to my loan officer, Dustin DeHart and his staff for all the help. You guys made my American dream of owning a house. Thank you once again.
- Victorino Hermano
Everyone at NOVA who helped me with my loan did a great job. Professional, reliable, and I would refer you guys anytime.
- Robert Kirkendall
Dustin, Benjamin, Eva, Jen, & Angelica were spectacular to work with! They made the process very easy. They were quick to respond to any questions that came up and were very clear in their communication with us. And probably most importantly, they did everything that they said they would do. I would highly recommend Dustin and his team at Nova Home Loans. Thank you!
- Jen LaBruzza
A+ service every step of the way - and quick closing! Ben Comia was always available and made our experience a breeze!
- Linda Dodd
Dustin is the very best at what he does. He's honest and upfront with all the information he provides. My overall experience was a wonderful one! I'm grateful to have NOVA in my corner.
- Miguelina Tucker
It was a great experience and pleasure doing business with NOVA Home Loans. I appreciate you all very much. The experience was life changing and you helped me get a new beginning. I am so grateful. You are the industry leader and you are here to stay because of your integrity and responsibility. I would not trust anyone else to handle such an important transaction. You made me feel like a family member. I felt I was fully informed at all stages of the process and I appreciate your commitment to get me the best outcome. I wish more people knew about your company and I will certainly refer my colleagues to you.
- Magda Hirsch
“We have been trying to find a home for 1.5 years with no luck. We had horrible inspections on all properties we were interested in. A complete waste of our time because we felt like no real estate company listened to our needs. We listened to Dustin on the radio for a long time and decided one day to call him, best choice we ever made!!!! Thank you Nova Home for giving us back our lively hood.” – David and Catherine McNamara