Providing the Best Customer Service
A mortgage professional is only as good as their supporting team, and the Jackson Team at Nova Home Loans is second to none. Focused on delivering the best customer service experience possible, each of our teammates is uniquely qualified to handle every aspect of the loan transaction.
Daniel Jackson, Senior Loan Officer
Daniel has been a trusted Loan Officer for over 10 years. He will meet with you about your loan options, and help you pick the program that is right for you. NMLS # 169485
Kris Amaya, Loan Officer
Kris will be your initial point of contact here at Nova Home Loans. Her job is to take your application, schedule your appointment, and help with your paperwork. NMLS # 960510
Paula, Boysun, Loan Coordinator
Paula is your main point of contact once you have an accepted contract. She will coordinate any needed items with you. She will also be contacting you every week with updates about your loan status. NMLS ID# 1086381
Jozette Ramos, Assistant Loan Processor
Jozette orders your appraisal and interfaces with your insurance company, HR department, landlord and the IRS. She will be contacting you to clarify any questions about the documentation, and then coordinate any additional needed items with you.
Adriana Garcia, Assistant Loan Processor
Adriana orders your appraisal and other verification's. She will be contacting you to clarify any questions about the documentation, and then coordinate any additional needed items with you.
Jennifer Humphrey, Credit Analyst
As a Credit Analyst and Certified FICO® Professional, Jennifer’s full time job is to work with clients toward improving credit scores in order to qualify for a mortgage. She specializes in working with individuals impacted by Short Sale or Foreclosure, and has many, many success stories to her name.