With more retailers and professional services turning digital daily, we are often encouraged to “shop local.” In 2020, as small businesses have been hit harder than ever, this has become critical for the economic stability of communities across America and the world.
While online business is undeniably convenient when it comes to certain items, your home will likely be the largest purchase you’ve ever made. With high stakes and many steps to the process, getting a mortgage is one of the last things you want to trust to someone you’ll never meet.
Though NOVA’s services are 100% available online, our face-to-face interaction with our clients and agents has always set us apart from other lenders. Even in an age of social distancing, there are still substantial reasons to choose a local lender:
Our Loan Officers are available on a more consistent, reliable basis. When you choose NOVA, you have the option to communicate with a team of mortgage professionals who live and work in your area. This means you won’t have to worry about time zones, call centers, or calling within standard business hours to have your questions answered.
You will always have a direct line of communication. You will never be asked to press a ton of numbers before being connected with your Loan Officer or someone who works directly on their team.
We know the neighborhood. Our Loan Officers are familiar with their markets and the full range of loan products offered locally. This allows them to provide options and advice that are custom-tailored to your wants and needs.
We build lasting relationships. Since we’re right down the road, we’ll be here to answer your questions long past your closing date. We’ll monitor your loan and follow up if we feel like refinancing would be in your best interest.
If you’re ready to take the next step and meet a Loan Officer in your area, apply today!